Terms and Conditions of using JG Engineering Website
1. Introduction and Definitions
1.1. Welcome to [Your Website Name] (“we”, “us”, “our”). These Terms and Conditions (“Terms”) are a legally binding agreement between you (“User”, “you”, “your”) and us regarding your access to and use of our website [domain], services, content, features, and the AI assistant.
1.2. Definitions:
-
“Website” refers to [yourdomain.com] and any affiliated domains, mobile apps, software, or services.
-
“Services” includes any online features, content, interactive tools, and the AI assistant, whether text‐ or voice‐based.
-
“AI Assistant” refers to the automated interactive support system that may include chat and voice capabilities.
-
“Personal Data” means data that can identify you, directly or indirectly, and includes data covered by the EU General Data Protection Regulation (“GDPR”).
2. Acceptance of Terms
2.1. By accessing or using our Website or Services, you confirm that you have read, understood, and agree to these Terms, and to comply with all applicable laws and regulations.
2.2. If you do not agree with any part of these Terms, please do not access or use our Website or Services.
3. Changes to Terms
We may update these Terms from time to time. Any updates will be posted on this page with an updated “Last Revised” date. Continued use of the Website following such updates constitutes acceptance of the revised Terms.
4. Access and Use
4.1. You may access and use our Website and Services for personal, non-commercial purposes unless otherwise explicitly agreed.
4.2. Prohibited Uses:
-
Any unauthorized copying, modification, reverse-engineering, or distribution.
-
Any illegal activities, including infringement of intellectual property or violation of data protection laws.
-
Uploading malicious software or engaging in attacks on Website security.
5. User Accounts and Security
5.1. You may be required to provide certain registration information as part of creating an account. You agree that it will be accurate and complete and that you will update it promptly if it changes.
5.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
5.3. Immediately notify us of any unauthorized use of your account.
6. Intellectual Property
6.1. All content, including text, graphics, logos, images, software, audio, and video, is our property or used under license and is protected by EU and international intellectual property laws.
6.2. Permitted Use: You may view, download, or print content solely for personal or internal business use, as permitted by these Terms.
6.3. Prohibited Use: You must not republish, sell, rent, sublicense, or make derivative works from any content without our explicit permission.
7. Privacy, Data Collection, and GDPR Compliance
7.1. Personal Data Processing: We process your personal data in accordance with our Privacy Policy, which forms part of these Terms by reference.
7.2. Data Protection Rights: You retain all rights under the GDPR, including:
-
Right of access,
-
Right to rectification,
-
Right to erasure (“right to be forgotten”),
-
Right to restriction of processing,
-
Right to data portability, and
-
Right to object and automated decision-making where applicable.
Requests to exercise these rights should be submitted via [contact method].
8. AI Assistant and Chat/Voice Recording
8.1. Functionality: The Website offers interaction with an AI Assistant through chat and/or voice.
8.2. Recording and Use of Interactions: Your interactions—including both text-based chats and voice recordings—are processed and may be recorded to improve and train the AI model.
8.3. Scope and Retention:
-
Recordings and transcripts are stored only for training purposes and are deleted automatically no later than 28 days after the conclusion of the interaction.
-
After 28 days, all such recordings, transcripts, and associated metadata are permanently deleted from our systems.
8.4. Consent: By using the chat or voice features, you expressly consent to the collection, temporary storage, automatic deletion schedule, and processing of your interaction data for the purpose stated above.
8.5. Minimization: We limit captured data to only what is strictly required to improve performance, ensure accuracy, and refine future responses.
8.6. Security: We enforce appropriate technical and organizational measures to safeguard recorded data during the storage period, including encryption, access controls, and secure deletion protocols.
9. Third-Party Content and Links
9.1. Our Website may include links to third-party websites, services, or content. We do not endorse or control third-party content and are not responsible for it.
9.2. Use of third-party services is subject to their own terms and privacy policies. Please review them independently.
10. Disclaimers and Limitation of Liability
10.1. The Website and Services are provided “as is” and “as available”, without warranties of any kind, whether express or implied.
10.2. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
10.3. We do not guarantee accuracy, completeness, or reliability of the content or the AI Assistant’s responses.
10.4. Limitation of Liability: To the maximum extent permitted by EU law, we (including our officers, directors, employees) shall not be liable for:
-
Direct, indirect, incidental, consequential, or punitive damages;
-
Loss of data, profits, or goodwill;
-
Any error or omission in the AI Assistant’s responses;
-
Any actions taken based on use of the Website.
10.5. Some EU Member State laws do not permit certain limitations. Accordingly, liabilities may be limited only to the extent permitted by applicable law.
11. Indemnification
You agree to indemnify, defend, and hold harmless [Your Company Name], its affiliates, officers, employees, agents, and licensors from and against any claims, liabilities, losses, damages, costs, or expenses (including reasonable attorneys’ fees) arising from:
-
Your breach of these Terms;
-
Your violation of any law or third-party rights;
-
Your misuse of the Website or Services.
12. Termination
12.1. We may suspend or terminate your access to all or part of the Website or Services, with or without notice, and for any reason, including breach of these Terms.
12.2. Effects of Termination:
-
All rights granted to you under these Terms shall cease immediately.
-
You must cease using the Website and destroy any downloaded or printed materials from the Website.
12.3. Provisions that by their nature should survive termination (e.g., Intellectual Property, Indemnity, Limitation of Liability, GDPR rights) will survive.
13. Governing Law and Jurisdiction
13.1. Governing Law: These Terms are governed by the laws of [EU Member State, e.g. Ireland], regardless of your place of residence.
13.2. Dispute Resolution: If you reside in the EU, you may also have the right to use judicial or alternative dispute resolution mechanisms as per the EU Online Dispute Resolution (“ODR”) platform.
13.3. Any disputes arising out of or relating to these Terms shall be resolved by the competent courts of [City], [Country].
14. Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding your use of the Website and Services and supersede all prior or contemporaneous agreements, representations, warranties, and understandings.
15. Severability and Waiver
15.1. If any provision of these Terms is found invalid or unenforceable under applicable law, that provision shall be deemed severed, and the remaining provisions will continue in full force and effect.
15.2. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right shall not constitute waiver of such right.
16. Notices
16.1. Any notice or communication required or permitted under these Terms must be in writing. You may contact us at:
-
Address: [Legal or postal address]
-
Email: [Email address]
16.2. We may also give notice through the Website (e.g. posting notices of changes to these Terms).